Privacy Policy

Last Updated: November 1, 2025

At Rachel Madden Interiors (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or engage with our interior design services. We are based in Granite Bay, California, and operate in accordance with applicable state and federal privacy laws.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Mailing or project address
  • Design preferences and project details
  • Photos or documents related to your project
  • Billing information (if you purchase a service)

1.2 Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address
  • Browser type and device information
  • Pages visited and actions taken on the website
  • Cookies and similar tracking technologies

This information helps us improve website performance, user experience, and security.

2. How We Use Your Information

We use collected information to:

  • Provide interior design consultations and services
  • Communicate with you about your project or inquiries
  • Send administrative updates, scheduling confirmations, or invoices
  • Improve our website, marketing, and customer experience
  • Maintain internal records and analytics
  • Comply with legal and regulatory requirements

We do not sell your personal information.

3. How We Share Your Information

We may share your information only when necessary, including with:

  • Trusted third-party service providers (e.g., contractors, delivery partners, tradespeople, or vendors assisting with your project)
  • Payment processors
  • Marketing or website analytics providers
  • Legal authorities when required to comply with applicable laws

All third parties are expected to maintain confidentiality and use your information solely for the purposes outlined above.

4. Cookies & Tracking Technologies

Our website may use cookies, pixels, or analytics tools (such as Google Analytics) to personalize your experience and understand how visitors interact with the site.
You may disable cookies through your browser, but certain site features may not function properly.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse.
However, no online system can guarantee 100% security, and you share information at your own risk.

6. Your Rights & Choices (California Residents)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to your personal information
  • The right to request deletion of your information
  • The right to opt out of the sale of personal information (we do not sell data)

To exercise these rights, contact us at the email listed below.

7. Third-Party Links

Our website may contain links to external websites or vendor sites.
We are not responsible for the privacy practices or content of third-party websites.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18.
We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically.
The “Effective Date” above will reflect the most recent changes.

10. Contact Us

If you have questions about this Privacy Policy or wish to request information under California law, please contact:

Rachel Madden Interiors
Granite Bay, CA
Email: privacy@rachelmaddeninteriors.com